Frequently Asked Questions
Everything you need to know about the product and billing.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $50. Express shipping is available for an additional fee.
How long does shipping take?
Standard shipping typically takes 2-5 business days. International orders may take 7-14 business days depending on your location.
Can I return my product?
Absolutely. You can return any unused product within 30 days of purchase for a full refund. Please contact our support team to initiate a return.
What is your warranty policy?
We provide a 1-year warranty on all our hair dryers, covering defects in materials and workmanship.
Can I return my product?
Absolutely. You can return any unused product within 30 days of purchase for a full refund. Please contact our support team to initiate a return.
What about voltage compatibility?
Our hair dryers are designed to support different voltages. We automatically configure the correct voltage for your shipping destination.
How can I contact customer support?
Our support team is here to help! You can reach us at info@ejanmay.com. We aim to respond to all inquiries within 24 hours.